Workshop Terms and Conditions
CANCELLATION AND RESCHEDULING
Hand Building Group Workshops
To cancel your workshop booking you will need to contact Emma at Anamone Studios via email. Anamone Studios has a 10 day cancellation policy. If notice is given within 10 days of the workshop date, you will receive a full refund. If notice is given after the 10 days from the workshop date, we’ll try to fill your spot however this isn’t always possible and therefore we are unable to refund the booking. If you have a friend who can take your spot, please let us know.
You can reschedule your workshop booking to a different date 7 days before your workshop begins. If you would like to reschedule your workshop with less than 7 days notice, a $40 fee is required to book into another class. If you are not willing to pay this your ticket will be forfeited.
If your class has been re-booked from your original date, we are unable to provide a refund regardless of the 10 day refund notice.
If you are unwell and unable to attend a workshop, please email us at hello@anamonestudios.com and we organise a booking code to get you in at another time. If you are unable to attend due to COVID-19, you will be required to show a positive PCR or rapid test.
If a class is missed, no refund or make-up session can be offered. Please set a reminder and double check dates and times before.
Wheel Immersion Workshops
To cancel the full 4 week workshop, you will need to contact Emma at Anamone Studios via email. Anamone Studios has a strict 21 day cancellation policy. If notice is given within 21 days of the workshop start date, you will receive a full refund. If notice is given after the 21 days from the workshop date, we’ll try to fill your spot however this isn’t always possible and therefore we are unable to refund the booking. If you have a friend who can take your spot, please let us know.
To reschedule the full 4 week workshop you will need to contact Emma at Anamone Studios via email. If notice is given within 21 days of the workshop start date you will either be given a booking code for the website or notified of upcoming dates that haven't been offered online yet.
If you are unwell and unable to attend a session, please email us at hello@anamonestudios.com and we will reschedule the session that is being missed. If you are unable to attend your session due to COVID-19, you will be required to show a positive PCR or rapid test.
If a class is missed, no refund or make-up session can be offered. Please set a reminder and double check dates and times before.
IF ANAMONE STUDIOS CANCELS A WORKSHOP
We require a minimum of 3 bookings in order to hold a workshop. We may cancel if the number of bookings isn't met. We will contact you by email and offer a full refund or booking code to rebook into a future workshop.
AGREEMENT
By completing your purchase, you are confirming that you have read, understood and agree to our terms and conditions.
MISHAPS
All of your work will be handled with great care, however due to the nature of clay, there can be the odd cracks or mishaps during the making and firing process. We take no responsibility for your work that cracks or breaks.